Wet Shaving, Luxury Grooming and Smiles

Shipping & Returns

Domestic Shipping

We try to ship all domestic orders within 1 business day if not same day.

We use USPS and UPS. For orders shipped USPS, if you provided a valid email address during checkout, you will receive an email from USPS when your order has been shipped. Included with the email will be a link for the delivery confirmation service included. Please note that this is NOT tracking information and the USPS site has been known to be slow to update. If you received an email, rest assured your package has been shipped.

If you do not receive your order, please don't hesitate to Contact Us and we will help.

International Shipping

We try to process all international shipping within 2-7 business days.

We use USPS Priority Mail International. Typically shipping takes between 4-8 business days, but can take longer depending on individual country's customs delays.

Please note: You can check your tracking at www.apc-pli.com. You will not see tracking updates, but you will see that your package has been shipped out and is on its way to you.

Flat Rate Shipping for International Customers - We have worked hard to get the shipping cost down for our International customers.

  • Canada-$9.95; FREE for orders $100+
  • Everywhere Else-$19.95

If you do not receive your order, please don't hesitate to Contact Us and we will help.

Shipping Restrictions

Products that contain alcohol or compressed air are potentially hazardous for shipping. We are only able to ship these items in the Continental U.S. or Canada. If you are an international customer, these items will be refunded and will not be shipped.

Free Shipping Offer

West Coast Shaving offers free shipping for all orders over $80 to the Continental US (excluding taxes which are applicable to California, New York, and Maryland residents) and now free shipping on orders over $100 to Canada. This offer does not apply to other international orders.

For Free Shipping, we use USPS First Class for light items and UPS Surepost for everything else. Transit time is 4-8 business days. If fast delivery is needed, choose Priority Shipping instead of Free Shipping.

If you return a product for refund which was ordered under the Free Shipping offer and your resulting order total drops below the $80 (or $100 for Canada) threshold, we will deduct the price of delivery from your refunded amount.

Product Warranties

Many of the products offered by West Coast Shaving (WCS) include warranties offered by their individual manufacturers/distributors. All items in need of warranty support are the responsibility of the manufacturer/distributor, as specified in the conditions and time period set forth in the manufacturer’s warranty. WCS will assist you in any way possible to obtain service from any manufacturer, however WCS is not liable in the event of the failure of the manufacturer/distributor to perform warranty service.

Returns

Customer satisfaction is our number one goal. If you wish to return your merchandise, please contact us for an exchange or refund within 365 days of purchase. Merchandise can be returned only in new, unused condition, in the original packaging, same condition as sold, with tamper-proof seals unbroken, if present, and with all literature and factory seals in place. Refunds or exchanges do not apply to blade sampler packs which have been partially used. All returns must be pre-approved by a representative of WCS via phone or email. Refunds for returned items will be paid in full, less shipping, within 7 business days of receipt of returned merchandise. All orders returned within 60 days will receive refund via original payment method. If it is over 60 days we will issue store credit or check. All international returns exceeding the 60 days will only receive store credit. Please see the Free Shipping policy for an additional exception. For your protection, insure the package and ship via a traceable method. WCS is not responsible for lost or damaged packages.