The mug it comes with has a lid that doesn't fit and the puck is to the top of the mug, so working up a lather in the mug means cleaning up a mess later. It is very picky about how much water you use and can have "soup" drooling down your chin pretty easily. I rate it finicky. The aroma is OK, but something in it dries my face out. I dug the soap out and replaced it with a DR puck, pushed the puck down into the ribs that are molded in the mug and am a happy shaver now. I have a collection of about a half dozen soaps and creams having a lot of fun trying new things out. I rate the mug five star and the soap 2.5. I use an Edwin Jagger 89 DE razor and feather blades. Unless you really are careful cleaning your razor, you will get a buildup of soap on the blade. None of the other soaps and cremes have done that. I would say it is just because i am a newbie to wet shaving, but i have other soaps and cremes that perform much better. I figure i paid 20 bucks for a nice milk glass mug with lid.